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The shoe was too narrow. I went to your Falmouth store and had a great experience. Very helpful salesperson explained the different between the shoe I had ordered and the ones I was trying to replace (which I hadn’t ordered because they no longer come in white). Ended up finding a pair on sale for a great price and a color I liked better than this years model. I knew I should have just gone in but thought I would try ordering on line due to Covid. Delivery was great - very fast - just the wrong shoe that only in-person conversation could determine. Learned my lesson.