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For questions about an in-store purchase, please contact
that specific store. Click for a our
store listing.
Need to contact our general office? Call 1-800-370-6900. |
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For questions about a web order, please
email us practically
anytime or call 1-800-370-6900 (ext 110) between 9am and 5pm Monday
through Friday. |
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Sign-up for our
L-W E-Club - we'll draw one email address out each week to win a $96
gift certificate. Want to unsubscribe? Just email
customerservice@lwshoes.com
with a request (include your name in the body and the word "unsubscribe"
in the subject line. |
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Our return proceedures for web orders are easy! Need
to return it for an exchange or refund? Just
email a request to us
(please include your order number if possible). We offer
free
returns - learn more! |
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Web site data regarding inventory levels, pricing and promotions is updated often, although transitional delays are possible. Lamey-Wellehan reserves the right to update incorrect pricing or to cancel an order.
When you buy anything online, an "authorization" is created against that your credit card, keeping funds available until the purchase is made (purchases are finalized when released for shipment). If an order is cancelled, retailers then reject and void that authorization. Your bank may be slow in reflecting this change, based on their individual policies and procedures.
Products are shipped from one of our retail stores or our warehouse, although in some cases items may be shipped from the manufacturer. Please allow 2 to 4 days for order processing, a little longer during holidays and weekends.
In an effort to be environmentally responsible, we will re-use shipping cases whenever possible. Please save the shipping box in case you need to return the item.
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